Here's exactly what to expect after you place an order.

Processing & shipping

• Processing: orders are usually prepared within 1–2 business days.
• Delivery: most orders arrive within about 1–2 weeks, Canada-wide.
• Tracking: you'll receive a tracking link by email as soon as your order ships.

30-day returns

If a product isn't the right fit, you can return it within 30 days of delivery in its original condition. To start a return, just contact us with your order number and we'll guide you through it.

Damaged or wrong items

If anything arrives damaged or incorrect, send us a photo within 7 days and we'll make it right with a replacement or refund — no hassle.

Note: shipping windows can vary during busy periods. We'll always keep you updated.